Incorporating TeleHealth Helps Hospital to Reduce Overflow Hours in ER from 1700 to 48

Since its launch, telepsychiatry has helped the emergency department at CaroMont Regional Medical Center to reduce the length of hospital stay for psychiatric patients by an average of 70 per cent.

Gastonia, which is a CaroMont Regional Medical Center of 435 beds based in North Carolina is currently the anchor facility of a two state, five country, not-for-profit network of healthcare system. The medical center boasts a LEVEL III trauma center.

The hospital has nearly 250,000 patient encounters on a given year since it is located in the growing regional of Charlotte. It is likely to continue experiencing rising influx of patients. The emergency department of the hospital has been the most affected by the exponential increase in patient seeking psychiatric help.

“The network of healthcare has connected with SOC Telemed and has started the fundamental work to execute the seller’s Telemed IQ stage and subsequently expand supplier assets in the crisis office,” said Char Biamonte Stockl, RN, chief of mental administrations at CaroMont Health.

“The nervous system science division at CaroMont Regional previously utilized Telemed IQ for its broadly perceived stroke program, so coordination of mental administrations into the current stage seemed well and good,” she included.

Today, CaroMont Regional uses the telemedicine stage and SOC specialists in situations where the choice to release or concede the patient is hazy to the going to crisis office doctor and when the on-staff therapist isn’t promptly accessible.

“With quicker, particular conclusions from on-request mental specialists, patients get meeting all the more rapidly,” Stockl clarified. “This makes efficiencies in the crisis division and causes patients move to the following phase of care all the more rapidly.”

The market today has several vendors who offer telemedicine technology. These include Avizia, American Well, GlobalMed, MDLive, SnapMD, Novotalk, Teledoc, Tellus, and TeleHeath Services.

Dr.James Robinson

Dr.James Robinson, MD, MS is an Associate Professor of Epidemiology and Medicine DescriptionThe Icahn School of Medicine at Mount Sinai is a private graduate medical school in Manhattan, New York City, where he serves as a founding co-Director of the Center for Drug Safety and Effectiveness. He is a practising general internist and pharmacoepidemiologist and is internationally recognised for his research examining prescription drug utilisation. Dr.James Robinson is the author of over a hundred scientific articles and book chapters, is a frequent speaker on health care issues and has served on numerous editorial and advisory boards. Email Id:

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